Support

We're here to help with all your questions about buying and selling on Wine & Bids.

Buyer FAQ

Why was a hold/charge placed on my credit card?

When you place a bid on Wine & Bids, we put a hold on your credit card for either $10 if it's below $250 or a 5% buyer's fee based on your bid (minimum $251, maximum $5,000). This is a pending charge which is removed at auction end if you do not win the wine, and within a few days will disappear from your card's transaction history. If you win, you will be charged at auction end the bid amount, buyer's fee, as well as any applicable taxes and shipping fees.

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Seller FAQ

Will you accept my wine?

Wine & Bids is the best online wine auction marketplace to buy and sell unique wines of all kinds. To us, “unique” ranges from the obvious (1996 Screaming Eagle Cabernet Sauvignon) to the esoteric (Cuvée J’en Veux by Jean-François Ganevat) to the traditional fun wines that collectors love (Chateau Lafite-Rothschild Pauillac). Everything exciting, fun, interesting, and delicious is welcome here.

To find out if we’d accept your wine, simply submit your wine. It’s free to submit and only takes a few minutes. We’ll get back to you within 1-2 business days.

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Contact Us

Client Specialists

For sellers, please email support@wineandbids.com and put "Seller Help" in the subject line. If needed, you can send additional photos, etc.

Feedback

For feedback and feature suggestions, please email us at feedback@wineandbids.com.

General Support

For all other site support inquiries, please email us at support@wineandbids.com. We’ll do our best to respond to you within 1-2 business days.

Mailing Address

Wine and Bids LLC

P.O. Box 5274

Clover, SC 29710

Why Wine & Bids?

25K+

Auctions completed

$100M+

Value of wine sold

83%+

Sell-through rate

50K+

Registered members

Our customers love us!

"Probably the best experience I've had selling a wine privately. The listing team was exceptionally helpful, and I had funds just 3 days after the auction ended. Great experience."

- Michael N.